Software development · Technical systems · AI evaluation

I build reliable softwareand solve complextechnical problems.

I’m Richard Griffin—a computer science graduate, U.S. Army aviation systems veteran, and AI Evaluation Specialist building APIs, data-driven tools, and practical user experiences.

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Available for software, support, QA & systems rolesFlorida · Remote

ACTIVE LAYER // 01Build clear, reliable paths through data.

Backend APIs, live-data tools, algorithms, and relational systems built around understandable behavior.

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THE THROUGH-LINEBuild. Diagnose. Verify.

01FIU

Computer Science

02U.S. Army

Aviation systems veteran

03Current

AI evaluation specialist

04Core stack

Java · Python · SQL · REST

01 / SELECTED WORK

Evidence, not just a tech stack.

Each project starts with a concrete problem, makes the engineering decisions visible, and ends with evidence or a clear next improvement.

Featured · Human–computer interaction

Flight Tracker + Usability Study

A live-data Streamlit application that turns incomplete aviation data into fast, readable answers—and uses observed user behavior to guide the next iteration.

PythonStreamlitPandasREST APIUser testing

RECRUITER TAKEAWAY

Built the product, tested it with two non-technical participants, and found a specific discoverability problem worth fixing next.

USABILITY SIGNALn = 2 · directional

INPUTANSWER

Flight search100%

Airport lookup100%

Delay filter50%

NEXT ITERATIONMake the delayed-flight filter easier to discover, then test again.

01 / 04

CASE 01

FLIGHT TRACKER · DECISION LOG

Designed for incomplete data and intentional actions.

Problem

Live aviation data arrives inconsistent or incomplete, while travelers need fast, predictable answers.

Decision

Normalize status and delay values, retain useful session context, and only call the API after explicit user actions.

Evidence

Core search tasks succeeded in a small two-person study; delayed-flight filtering revealed a discoverability gap.

ALSO BUILT

Relational Dealership Database · PostgreSQL/SQL · composite keys · relational schema design

02 / CAPABILITIES

Skills connected to proof.

The same operating pattern runs through aviation maintenance, software development, user research, and AI evaluation: understand the system, isolate the problem, verify the result.

Build

Software foundations proven across APIs, live-data tools, algorithms, and relational data.

Java
Python
C
JavaScript
SQL
Spring Boot
Streamlit

USED IN

Flight Tracker · REST API Bookstore · CSP Suite

Connect

Backend contracts and data workflows built to stay understandable under real constraints.

REST APIs
JSON
MySQL
Pandas
CSV
Postman
Git

USED IN

Bookstore API · Aviationstack integration

Verify

A habit of testing behavior, isolating faults, documenting evidence, and closing the loop.

Debugging
AI evaluation
User testing
QA
Linux fundamentals
Windows support
Security fundamentals

USED IN

Usability study · Army aviation · Handshake AI · IT/cyber coursework

03 / EXPERIENCE

From mission-critical systems to reliable software.

A career built around structured troubleshooting, high-responsibility execution, clear documentation, and real people depending on the outcome.

012026 — NOW

AI Evaluation Specialist

Handshake AI · Remote

Developing evaluation tasks, assessing advanced model responses against detailed rubrics, and producing evidence-based feedback in an asynchronous environment.

EvaluationQualityWritten reasoning

022019 — 2020

Electrical Product Assembler

SPX Transformer Solutions · Waukesha, WI

Assembled and inspected electrical components to technical standards, using hand tools, schematics, quality-control procedures, and production documentation to support safe, consistent work.

Electrical assemblySchematicsQuality control

032012 — 2018

Aviation Systems Repairer & Team Leader

United States Army

Diagnosed electrical, avionics, and armament-system faults; led soldiers through safety-critical maintenance, inspections, quality checks, and technical reporting.

Fault isolationLeadershipMission-critical systems

04 / ABOUT & HOW I WORK

“Make the system understandable. Make the next action clear. Verify that it worked.”

Structured troubleshooting

Break ambiguity into testable steps, isolate likely causes, document the evidence, and verify the fix.

Ownership under pressure

Keep work moving without trading away accuracy, accountability, or the details that protect the outcome.

Technical communication

Translate system behavior into clear documentation, feedback, user guidance, and decisions a team can act on.

EDUCATION

Computer science graduate grounded in systems and people.

AUG 2026

Florida International University

B.A. Computer Science · Minor in Criminal Justice · GPA 3.5 · Cum Laude

AUG 2024

Miami Dade College

A.A. Criminal Justice Administration

DEC 2012

U.S. Army Technical Training

Electrical & Avionics · Fort Eustis, Virginia

SELECTED COURSEWORK

Systems, people, and security.

Artificial Intelligence · Human-Computer Interaction · Digital Forensics · Systems Programming · Computer Architecture · Database Management

IN PROGRESS

IT and security certifications.

Google IT Support Professional Certificate · CompTIA A+ · CompTIA Security+

LICENSES & SERVICE

Verified professional credentials.

Florida Class D and Class G Security Officer licenses. Previously held a Secret security clearance during military service; ability to obtain a new clearance if required.

05 / START A CONVERSATION

Let’s solve something useful.

I’m open to junior software engineering, technical or application support, QA, systems support, and technical operations opportunities.

rich.griffin10@gmail.com Download résumé (PDF) DOCX version